To contact our customer care team, please reach out to us through our chat, by email, WhatsApp or call +44 20 452 55 090 from Monday through Saturday 9 am - 6 pm. We are at your complete disposal for assistance or any questions.
At By Scout, we’re all about creating unique products for the most stylish, furry statement-makers. We love bringing you new gems to choose from, while also committing to minimising overproduction.
By carefully assessing demand before production, we ensure every piece is made with purpose—no excess stock, no unnecessary waste. This also means we can drop fresh designs more often, beyond the limits of traditional fashion seasons.
But there’s more…
You get exclusive first access to our newest products. You do need to wait a few weeks for the ordered goods to arrive, yet as thank-you for your patience, and support for purchasing sustainable, you will receive early bird discounts at the moment of launch.
When the products moves to in stock, they go to full wholesale price.
Join us in redefining truly good goods for dogs—this is just the beginning!